Graham Johnston, Risk Management Director

Graham joined the Paymentshield management team in April 2006. Following the acquisition Graham is now Risk & Compliance Director, responsible for ensuring Paymentshield is meeting its regulatory obligations to intermediaries and retail customers, including effective management of appeals and complaints.

Graham joined from Cheltenham & Gloucester, the mortgage provider for the LloydsTSB Group and has previously held senior compliance and risk management roles at Charles Schwab Europe, Zurich Financial Services and Eagle Star.

He is an Associate of the Chartered Insurance Institute and Compliance Institute.

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