Policyholders - Contact Us

For all general queries regarding your policy, please contact our Customer Services department on:
T: 0845 6011 050
E: enquiries@paymentshield.co.uk
Monday to Friday: 8.00am - 7.00pm
Saturday: 8.00am - 1.00pm

You can also write to us at our Head Office address:

Paymentshield Ltd,
Paymentshield House,
Wight Moss Way,
Southport,
PR8 4HQ

Need to make a claim?

If you need to make a claim, please contact the relevant number for your policy:

Buildings &Contents Claims
T: 0845 6011 060 (Select 1)

Landlords Buildings & Contents Claims
T: 0845 6011 060 (Select 1)
- For Policy reference numbers beginning in RSA/PS
T: 0870 759 4035
- For Policy reference numbers beginning in EUC/PS

Mortgage Payment Protection Claims
T: 0845 6011 060 (Select 2)

Telephone calls may be recorded for security purposes and monitored under our quality control procedures.
© Paymentshield Limited, 2010 - Authorised and regulated by the Financial Services Authority.