Paymentshield News & Updates

Here you will find regular news, updates and key messages from us.

Increase your Business Stability with GI
July 2010
The signs that recovery is on its way look likely to fade following the sadly unavoidable public spending cuts that are likely to have a knock on effect on the private sector. So, with mortgage income looking like it will remain unpredictable, how do you help maintain your business stability? Read full news item
Advice Vs Price
May 2010
A Life Search survey revealed that 76% of clients who call up for financial advice, end up buying a policy significantly better or more comprehensive to that which they would have bought without advice and the same could be said of Buildings & Contents Insurance. Read full news item
Accidental Damage Cover should be Part of Every DIY Toolbox
April 2010
Bank Holiday weekends may provide the perfect opportunity to kick off DIY projects around the house but with accidental damage being the most common reason people claim on their Paymentshield home insurance and the average claim being more than £500, Accidental Damage cover can be a very cost effective addition to your clients' DIY toolbox. Read full news item
Bridge your client's info gap to bridge your income gap
April 2010
According to the homeless charity Shelter, at some stage 6.1 million people have resorted to borrowing on a credit card to help pay their housing costs and nearly one million people are currently paying their mortgage on credit cards. Read full news item
MPPI still offers invaluable protection during fragile recovery
March 2010
Despite The Council of Mortgage Lenders (CML) reducing its repossession forecast for 20101 it looks like the road to recovery is going to be a bumpy one and a recent report from the Chartered Institute of Personnel and Development would certainly indicate this. Read full news item
Latest Retention News
March 2010
We're piloting a new initiative to reduce policyholder cancellations. From the 1st of March to the 31st May, a small group of customers will receive an additional paragraph in their renewal letter which is designed to encourage them to call us to discuss their premium rather than just cancelling their policy. Read full news item
Price Match facility now available for Buildings & Contents Quotes
January 2010
We've launched a new Price Match facility on our BestQuote Buildings & Contents Insurance. This new facility will be available to eligible customers from February 1st to 30th April 2010 via Inertia, our award winning quotation software. Read full news item
No Claims Discount Entitlement for Landlords
January 2010
Following your feedback, we've been working hard with our underwriters, Royal & Sun Alliance Insurance plc, to provide greater flexibility around the No Claims Discount (NCD) entitlement for Landlords Buildings & Contents Policyholders. Read full news item
Regulators Identify Flaws in Comparison Websites
January 2010
For customers using price comparison websites regulators are finally cracking down on the tendency to provide a fast quote rather than an accurate one. Read full news item
Paymentshield Premium Freeze
December 2009
From the 1st January 2010 we are freezing our Buildings & Contents renewal premiums. Read full news item
Smarter and Faster ways of working with our new Online Business Services
November 2009
In order to provide you with quicker and more efficient ways of working with us, we have two new services to offer you. Read full news item
Proposed National Postal Strike: Friday 6th and Monday 9th of November
November 2009
The proposed national postal strike will greatly affect our incoming and outgoing mail, so in order to maintain our high level of service, we would like to be as flexible as possible in our ways of working with you. Read full news item
Improvements to MortgageProtector Solo
October 2009
We've made some enhancements to MortgageProtector Solo, our MPPI product underwritten by Pinnacle Insurance plc, for existing mortgage borrowers (those who have had a mortgage or re-mortgage agreement in place for more than 30 days). Read full news item
MPPI Benefit Insured Clarification - In relation to Policies NUI/PS/001 and NUI/PS/003 (underwritten by Aviva Insurance Limited)
August 2009
We wanted to let you know that we are writing to your Mortgage Payment Protection Insurance (MPPI) customers who have a Paymentshield MPPI NUI/PS/001 or NUI/PS/003 policy to clarify that their monthly benefit entitlement at claim is linked to their monthly mortgage repayments. Please note: MortgageProtector (NUI/PS/002) and MortgageProtector Solo (PI/PS/001) policyholders are not included in this communication. Read full news item
Backdating cover to submission
July 2009
Following your feedback, we are updating our Pending Case operating procedures from the 1st August 2009. Read full news item

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