We protect people’s most treasured possessions – their home and everything in it.
Perhaps what’s even more important than protecting people's belongings, is helping to keep families together. We do this by making sure, no matter what life throws at our policyholders, they can stay in their homes or get back into their homes as quickly as possible.
Our vision
Here at Paymentshield we aim to offer an unrivalled experience which will always make us your first choice when it comes to insurance.
Our mission
Exceed the needs and expectations of our partners and their customers by delivering intelligent products and services through innovative and easy to use systems.
Our characteristics
We don’t want to be like every other insurance company, we like to be different and do things differently. But, it’s not just what we do that sets us apart from our competitors; it’s the way we do it
We're friendly - Relationships are important to us so we aim to be friendly and approachable at all times.
We're charming - We respect our customers and their opinions. Whenever we talk to you we aim to be personable and engaging because you're important to us.
We're big - We’re a market leader and take our responsibilities seriously. We’re confident about the difference we can make.
We're flexible - We’re big, but not so big that we can’t adapt and change. We constantly ask what we could do better and what should we try.
We're surprising - We aren’t like other insurance companies and we don’t want to be. We challenge the norms and stretch ourselves.
We're premium - We consistently take an intelligent approach which enables us to offer exceptional products and services.
Insurers we work with
The insurers on our panel have all been cherry picked in order to help us deliver the best possible insurance and customer experience.
Additional customer support
We know and understand that many of our customers have different needs so we're here to provide extra support if and when you need it.
Our story
From our humble beginnings to the successful business we are today, we’ve kept our focus on making life easier and keeping families in their homes.
Who we help
Paymentshield share our expertise and tech to create tailored insurance solutions for a range of businesses such as mortgage advisers, lettings agencies & fintech specialists.
Our brand in the community
We recognise our responsibility to the local community and wider world.
What we do in the community
We're proud to take an active role in our community and select a charity partner to fundraise for each year.
