Paymentshield has updated its online capabilities to enable your clients to start and submit a claim online via their Paymentshield online account. The aim is to improve and streamline the claims process for your clients who use it.
By clicking “Make a claim”, customers will be taken to the right area within their online account, where they’ll see a newly developed online claim section where your clients can begin their claim at a time most convenient to them.
If “Submit a claim online” is clicked, your client’s named insurer’s portal will open in a new tab for them to continue their claim. If the insurer doesn’t have an online claims portal, then the insurer’s telephone number will be displayed so the client can get in touch by phone.
At Paymentshield, we continue to develop our technology to support advisers and your clients to ensure a positive user experience. By providing online capabilities for clients, we hope to make setting up and managing general insurance easier and more efficient for our policyholders.
Get more insights from our partner updates
Paymentshield welcomes new insurer to its Tenants’ Contents panel
We’re happy to announce the appointment of AmTrust Specialty to its Tenants’ Contents Insurance panel, who will now sit alongside Tradex and Allianz.In Partner updates
Paymentshield launches referral on Smartr365
Advisers with access to Smartr365 will now see even more benefit from this integration.In Partner updates
Policy admin fee increase
Important changes to the policy admin fee to be aware of.In Partner updates