Paymentshield launch adviser hub updates

We've introduced some new and exciting features within our unique Adviser Hub platform.


Home insurance quotes now valid for 180 days

With a volatile mortgage market which is seeing frequent rate changes and lengthy delays in chains, delivering an extended quote validity period of 180 days to support advisers has been a key focus. Thanks to this change, you and your client can now have more confidence in the quote process and that the price will still be the same price when they come to exchange. Plus, this enhancement also means advisers who provide a quote for their clients early in the sales process are not penalised by the quote expiring before the mortgage completes.

Paymentshield’s current quotability stands at over 99% which is achieved through asking the right questions that drive the best price for every customer. Hopefully this new validity will enable advisers to quickly turn more of those quotes into protected homes.


Policy review flag

Our new policy review flag will be visible next to live policies in the My GI Book section that have been in place for 8, 9 and 10 years and therefore might need a review to ensure the policy still meets the client's needs. A yellow flag (for policies 8 or 9 years old) or red flag (for policies 10 years old) will show up next to the relevant policies making it easier to identify those clients who could benefit from your support.

This feature within Adviser Hub, which was the first GI platform in the intermediary market to give advisers the insight to proactively manage their client base and GI performance, is intended to encourage conversations with those clients that have not had their insurance reviewed for a long time and help ensure positive customer outcomes.

Regularly reviewing clients’ policies not only ensures their insurance will continue to meet their needs if their circumstances change over time but can also improve customer relationships and increase client loyalty. Having a conversation with a client about GI also provides an opportunity to discuss any additional financial requirements or products that may be relevant to them.

Log in to Adviser Hub.

Article last updated: 17/04/2023

Get more insights from our partner updates


New Strategic Partnerships Manager for Paymentshield

We welcome Craig Kerrigan to the Paymentshield family as our new Strategic Partnerships Manager.

In Partner updates

Homeowners take risks this winter as home emergency cover declines (2)

Homeowners take risks this winter as home emergency cover declines

This winter, we’re encouraging advisers to speak to their clients about home emergency cover, as our latest data suggests homeowners are increasingly opting for less thorough cover in a bid to save money.

In Partner updates


New quote journey grows GI conversion

After six months of Paymentshield's optimised quote journey launch, Adviser Hub has seen a 105 average increase in quote-to-sale conversion and a significantly improved adviser experience.

In Partner updates