Income Protection - How To Claim

Don't Panic

If you need to make a claim on your IncomeShield policy we're happy to help get you started by directing you to your insurer.

Please select your master policy number from the options below. This can be found on your policy booklet and your certificate of cover.

If you are unable to work due to an accident or sickness or are made unemployed and would like to make a claim on your policy, please contact Covea Insurance Plc on 0330 134 8586.

If you have already made a claim on your policy and would like to discuss this claim please call Direct Group on 01302 393 415.

If you are unable to work due to an accident or sickness or are made unemployed on or before 31st August 2018 please contact Cardif Pinnacle on 0344 543 1016 to request a claim form.

For any claims where you are unable to work due to an accident or sickness or are made unemployed on or after 1st September 2018, please contact Covea Insurance plc on 0330 134 8586 to start your claim.

Need Help?

  • Call our customer services team on 0345 601 1050
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