We’ve unveiled the latest changes to our Tenant’s Contents Insurance, ensuring Paymentshield stay ahead of the changes proposed in the forthcoming Renters’ Rights Bill.

Our updated Tenant’s Contents Insurance will add further protection for damage that might be caused by a pet the tenant might have living with them to the landlord’s property, with cover extending up to £10,000. Providing that damage is to the landlord's property, tenants can now claim for certain types of pet damage under the tenant's liability section of the cover. Examples could include a dog chewing a table or a cat fouling on the carpet. 

The Renters’ Rights Bill, which is expected to become law this spring, will see landlords no longer able to “unreasonably” refuse a tenant’s request to keep a pet at a property. However, landlords will be able to require a tenant has suitable insurance in place to cover any damage that the pet may cause to their property.  

Our proactive policy update aims to provide tenants and landlords with greater protection and peace of mind ahead of the proposed regulatory change.

Paymentshield’s Tenants’ Contents Insurance is available on a rolling subscription basis providing tenants with greater flexibility should their circumstances change.

Rana Ali, Director of Distribution for Lettings at Paymentshield, adds:

“The long-awaited Renters’ Rights Bill is set to reshape the private rental sector. Our team has been working hard to ensure that we’re well-placed to support both tenants and landlords throughout this time and the changes to our Tenant’s Contents Insurance policy reflect this.

“Our updated policy means tenants will already have the cover in place to meet any stipulations from the landlord, making the addition of a pet to the house possible and providing peace of mind for both parties.”  

Article last updated: 12/02/2025

Get more insights from our in-depth guides

A guide to Tenant's Contents Insurance

A guide to tenant's contents insurance

A handy guide to have in order to understand the insurance you might need as a tenant. Plus, the key features and benefits to look out for when purchasing a policy.

In Home life

Buyers-guide-home-insurance

A buyer’s guide to home insurance

A handy guide to have in order to understand the key features and benefits to look out for when purchasing a policy.

In Home life

freezing-temperatures

A guide to fighting freezing temperatures

A guide to help you understand what you might need to do to prepare your home for freezing temperatures, coping during them and tips for how to get back on your feet afterwards.

In Home life

landlords guide

A buyer's guide to landlord’s insurance

This guide helps explain the key features and benefits you'll need to look out for when purchasing landlord insurance.

In Landlords

A-GUID~3

A guide to beating the storm

Our storm guide is full of advice to help you understand the risks and how to keep safe until the storm has passed.

In Insurance tips

house a home-39

How to make a house a home

Give your home the ‘wow factor’ and get helpful guidance on when you may need to seek professional advice.

In Home life

ULTIMA~1

The ultimate guide to moving home

Moving to a new house or getting your first home? Our guide is here to make the lead up to move in day as stress free as possible.

In Home life

A-GUID~2

A guide to keeping afloat in a flood

A guide to help understand what to do for a flood and how to get back on your feet afterwards.

In Insurance tips

Lets-talk-money

Let’s talk money

Created in collaboration with Defaqto, this guide gives you information about money at every stage of life

In Insurance tips

A-GUID~1

A guide for tough times

In this guide, you’ll find practical tips to help when times are tough. It provides reassurance that there's steps you can take.

In Home life