About us
We're a B2B2C general insurance provider providing technology solutions which enable you to offer complimentary insurance products and services to your customers via seamless digital journeys. Paymentshield offers 5 star rated Defaqto insurance which cannot be found on aggregator sites.
Our proposition
Paymentshield provides flexible insurtech solutions to help you enhance the experience you offer your customers and ultimately build customer loyalty. We'll help you develop an additional income stream all supported by a dedicated customer success team.
We'll work with you to create a tailored solution based on the customer experience you want to create and your company's capacity and capability. For example, we have options for those who prefer a hands off approach through to full integrations for those wanting to offer tailored, co-branded or white labelled insurance within their own customer journey. You can choose from the three main options below that best suits your needs:
Option 1... A full integration
Our objective has always been to make our service as simple as possible for our partners. The key to this is the technology we've developed, allowing your customers to interact directly with us through an API to arrange Insurance without the need for our partners to have insurance permissions of their own. In simple terms, you 'host' rather than arrange Insurance.
Things to consider: This option requires an API integration with us to enable you to then build and co-brand your own customer journey.
Option 2... Partial integration
For seamless transitions, you can choose to keep potential customers on your website. We'll work with you to add the home insurance journey within your website or platform for your customers to interact with in their own time, supporting customer loyalty and keeping the journey in line with your own brand identity.
Things to consider: This option requires some capability on your side to pass customer data to us to prefill an insurance quote for your customer to progress when they're ready.
Option 3... Introduce possible customers to us
You can choose to refer your client to have an advised conversation over the phone. Or you can direct them to our digital quote service where they can get an instant quote and complete their purchase online.
Things to consider: This option provides a more 'hands-off' approach and is therefore suitable for businesses that want to add general insurance into their proposition quickly with minimal resource.
Our technology
Our technology is designed around the core principals of reliability and simplicity. For example our APIs boast a 99.997% uptime and are well-documented using tools like Swagger and Postman to provide clear insights. During partner onboarding, our dedicated team, which includes integration and UX specialists, will offer comprehensive support to ensure a smooth process.
Our insurance
We offer customers a range of 5 star Defaqto insurance products, including home, landlord and tenants. We're registered and regulated by the Financial Conduct Authority (FCA).
Buildings & Contents Insurance
If you already support customers who are in the process of buying a home, you can help protect their investment by enhancing your product range to offer 5 Star Defaqto rated Home Insurance with flexible options to suit a wide range of customer needs.
Landlord's Insurance
We believe Landlord's Insurance should be designed around the specialist needs of landlords. We're passionate about offering market-leading cover and a range of optional extras for those with rental properties to tailor their insurance to meet their needs.
Insurers we've chosen to partner with
Our insurance panel consists of carefully chosen insurers who are selected following extensive due diligence. Each insurer has been cherry picked to enhance our proposition and ensure we can offer insurance to a wide range of customers.
Why partner with us?
Paymentshield have established a number of partnerships with financial services businesses connected with the home buying and home moving process, as well as organisations that support customers with financial wellbeing. These include both regulated and non-regulated business including mortgage advice firms, tenant referencing firms, building societies, conveyancers, fintech businesses, customer call centres, CRM providers, charities and debt management companies.
Not only have Paymentshield been in this industry for over 30 years to build our own reputation and 5 star rated products for home and landlords, we're part of the Markerstudy group who are one of the UK's largest distributors, who have a wealth of experience, brands and relationships within the industry, so you know you're in good hands.
Markerstudy at a glance
8 Million+
policies insured
7,000+
employees
40+
brands
UK's biggest
insurers in 2024
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Ready to start the perfect partnership?
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Proud partner of Legal & General Mortgage Club
We're happy to be partnered with Legal & General Mortgage Club as part of their Referral Pro to offer their club members options for general insurance.In Partner updates
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