Our quality of service speaks for itself 

Trustpilot allows customers to leave honest, unbiased reviews and share experiences about companies they've interacted with recently. So we're especially thrilled to be rated as 'excellent' by Trustpilot users (with 4.9 out of 5 stars). Our five-star reviews often praise us for our ‘friendly, helpful and personable service’. 

However, we're also proud to be consistently recognised for doing exceptional things across other parts of our business too. Here's some of the awards we've picked up over the last 5 years. 

Industry recognition awards

In the early days these awards signalled that we had arrived. Now they cement our credibility

Service

  • 2017 5-Star Rating - Financial Adviser Service Awards
  • 2018 5-Star Rating - Financial Adviser Service Awards
  • 2019 5-Star Rating - Financial Adviser Service Awards
  • 2020 5-Star Rating - Financial Adviser Service Awards
  • 2021 5-Star Rating - Financial Adviser Service Awards
  • 2022 5-Star Rating - Financial Adviser Service Awards
  • 2023 5-Star Rating - Financial Adviser Service Awards

Products

  • 2020 Best GI Provider - Financial Reporter Awards
  • 2021 Winner – Specialist Coverage Provider - National Insurance Awards
  • 2021 Winner - Best GI Provider” - Financial Reporter Awards
  • 2022 Finalist Personal Lines Broker of the Year - National Insurance Awards
  • 2022 Finalist GI/Protection Provider of the Year - Mortgage Introducer Awards
  • 2022 Winner - Best Landlord Insurance Provider - Property Reporter Awards
  • 2022 GI Partner of the Year - Vita Awards
  • 2023 Protection & GI Specialists Partner of the Year - Vita
  • 2023 Winner - Best Landlord Insurance Provider - Property Reporter Awards
  • 2023 Nominated for Best Protection or GI Provider - Financial Reporter Awards
  • 2023 Shortlisted for Best Home Insurance Provider - What Mortgage awards
  • 2023 Excellence Awardee GI / Protection Provider of the Year - Mortgage Introducer Awards

Marketing

  • 2017 Winner/Gold Marketing Campaign of the Year B2B - Insurance Times Awards
  • 2018 Winner/Gold Marketing Campaign of the Year B2B - Insurance Times Awards
  • 2018 Winner B2B Marketing Campaign of the Year Insurance Post Marketing & PR Awards
  • 2019 Winner/Gold Marketing Campaign of the Year B2B - Insurance Times Awards
  • 2020 Winner/Gold Marketing Campaign of the Year B2B - Insurance Times Awards
  • 2022 Silver Winners for Communications Team of the Year – National Insurance Awards
  • 2022 Silver Winners for Campaign of the Year B2B - Insurance Times Awards
  • 2023 Nominated for Financial Website of the Year - Progress
  • 2023 Silver Winners for the Marketing Campaign of the Year B2B - Insurance Times Awards
  • 2024 Shortlisted for Communications Team of the Year - National Insurance Awards