We're always looking for skilled, passionate individuals to join our team.

Employees are offered a range of training and support and as part of the wider Ardonagh group, we can offer exciting opportunities for growth and career progression across our family of businesses.

Why is Paymentshield a great place to work?

In 2021 we won the European Contact Centre & Customer Service Award for being a great place to work thanks to our people focussed culture and recently re-imagined our workspace. You can take a tour of our new office space and meeting rooms by watching our video.

Some of the benefits available to Paymentshield employees:
  • Hybrid working at home and in-office available
  • A fantastic office space working environment based in Southport
  • 24 days holiday (increasing to 28 days based on length of service) plus bank holidays or time in lieu
  • Contributory pension scheme
  • Income protection
  • Bright and comfortable break-out areas
  • Free on-site parking
  • Paid volunteer days
  • A wide range of voluntary benefits

Search and apply for vacancies across Atlanta

As part of the Atlanta group we can offer careers across a range of insurance brands across the U.K. When you search for vacancies you will be redirected to the Atlanta group careers page which will show all of our opportunities in all locations.

We offer flexible ways of working, whether you want to work from home, be based in our office or would prefer a mix of both.

Joseph, one of our Contact Centre Agents, said this about working for Paymentshield;

"They provide a culture of respect and growth for its agents. The people here are all brilliant from the colleagues you work with up to the top level management. There's a conscious effort to ensure people are able to work to the best of their ability and are comfortable within their roles. It's a role you can see yourself growing within and staying in for a long time."

Our customers love how our team helps them too