About our Short-Term Income Protection

Whether it’s a monthly loan repayment, Netflix subscription, gym membership or your weekly shop, all of your outgoings have one thing in common, they depend on money coming in. Income Protection is designed to help you keep up with outgoings even if you find yourself unable to work through no fault of your own.

Life happens

An accident, sickness or redundancy could, unfortunately, happen to any of us at any time. If it does, the last thing you want is to have to worry about paying the bills. 

Flexible support

Our Income Protection provides cover for up to 65% on your monthly income (maximum £2000) and for a period of 12 or 24 months depending on cover selected.

Peace of mind

Our Income Protection, IncomeShield, gives existing customers peace of mind that, if the worst happens, they’re able to continue to meet their outgoings and pay their bills.

Specialist support

We have a strong partnership with our specialist underwriter Covea to support you should you need to claim. Free legal assistance is available for employment and accident disputes supplied by Arc.

Here's how we can 

Whether you want to be protected against accident, sickness or unemployment or all of these, we've got you covered. We always recommend speaking to a mortgage or financial adviser to understand what's best for you.

For a summary of the benefits and exclusions please read our Product Information Document.

Download Summary

Income Protection includes...

  • Monthly tax-free income of up to £2,000 or 65% of your gross monthly income (whichever is lower)
  • Carer cover and back-to-work support included as part of our unemployment cover
  • Free legal assistance for employment and accident disputes supplied by Arc
  • Flexible cover: Cover amount, type of cover, cover length and first payment date.
woman in eye mask laying on bed

What may not be covered

As with all insurance policies there are circumstances when cover can't be offered or a claim paid. For example, alcohol and/or drug abuse and pre-existing medical conditions unless you’ve been symptom free in the 12 months after the policy start date. These are only examples. For full details of what's covered and what's not covered please read our Income Protection Policy Booklet. Alternatively you can find further information in our Product Information Document for Income Protection. There are other providers of Short Term Income Protection and other products designed to protect you against loss of income. For impartial information about insurance, please visit www.moneyadviceservice.org.uk/yourmoney. A typical monthly cost for Paymentshield Income Protection is £5.18 for every £100 of monthly benefit you would get.


Want to know more?

Do you have any questions for Paymentshield?  You can call us on: 0345 601 1050, use our webchat by clicking the speech bubble at the bottom right of the screen or get in touch here.

Already a policyholder? log in to your customer account

If you're an advisor looking for help to set up a policy use the adviser area button below

Adviser area


When to get advice

Paymentshield's Income Protection is not currently being sold. If you require some protection for your monthly commitments, we recommend that you speak to a financial professional.

To be eligible for Income Protection we ask that:

  • You're at least 18 and under 64 living in the UK
  • You're employed and working for at least 16 hours a week, every week
  • You have been in continuous full-time employment or continuously self-employed for at least 6 months, or be on a fixed terms contract for at least 24 continuous and consecutive months with your current employer before the start date of the policy
  • You have not been registered as unemployed in the 12 months before the start date of the policy
  • You aren't aware of any circumstances which mean you'd need to make a claim If you'd like to include unemployment cover we also ask that: You haven't received notification that your job is at risk Your employer hasn't announced its intending to make job cuts, or made any mandatory reductions to basic salaries or contractual working hours
  • Your company or the company that you're employed by, hasn't gone into administration or announced that it's going to administration, receivership or liquidation


There are some circumstances where we’re not able to offer you cover:

  • If your work is casual, temporary or seasonal (including any work for a temporary employment agency)
  • If you’re in any kind of work where unemployment is a regular or reoccurring feature of that particular job
  • If you’re a fixed-term contract worker and you’re not applying for a new credit agreement for a secured or unsecured loan, or if you haven’t taken a new credit agreement for a secured or unsecured loan within 60 days of the policy start date

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