Cookies

Cookies

Paymentshield Ltd. (‘Paymentshield’) uses cookies on it’s websites to provide you with the best experience possible when browsing our content.

What are cookies?

Cookies are small text files stored on your device when visiting a website. Cookies are read by the originating website on each subsequent visit, or by another website that recognises them. The purpose of cookies is to make websites work most effectively for the user, to help us personalise your web experience, and to help us improve our websites. Examples of website cookie use include:

  • Keeping your shopping basket full when you’re online shopping
  • Storing your login details for your online accounts
  • Storing website information preferences (e.g. your location, browser etc.)

What types of cookies are there?

We use both first-party and third-party cookies:

  • First-party cookies are set by the website being visited
  • Third-party cookies are issued by a different website to that being visited

Each of these cookies will either be:

  • Persistent cookies, which remain on a user’s device for a set period defined by the cookie (this may be after the browser has been closed)
  • Session cookies, which allow the website operators to link the actions of a user during a browser session. A browser session starts when a user opens their browser window and finishes when they close it. Once the browser window has been closed, all session cookies are deleted.

Cookies can then be broken down into categories depending on their purpose. The cookies that Paymentshield websites use are based on the International Chamber of Commerce guide for cookie categories.

  • Category 1: Strictly necessary cookies – These cookies enable services you have specifically asked for
  • Category 2: Performance cookies – These cookies collect anonymous information on the pages visited
  • Category 3: Functionality cookies – These cookies remember choices you make in order to improve your experience
  • Category 4: Targeting cookies or advertising cookies – These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests

Cookies used by Paymentshield:

Why should I use cookies?

When you visit a Paymentshield website, we download a cookie to your computer. This identifies your computer to our server. We use cookies to improve your browsing experience on Paymentshield websites. They allow you to browse through our webpages and use all functionality, and also to see content that is more relevant to you as a user. It helps present the content most appropriately for the type of device you are using. Cookies on Paymentshield websites collect information about how you are accessing and browsing them, such as what device or browser you are using. The cookie enables us to retain your profile as you navigate our website without the need to re-collect information about you.

Disabling sessions cookies will affect the performance and functionality of our websites and disabling other cookies may also have an adverse impact on website functionality.

What third-party cookies do you use?

We use cookies from third-parties such as Google Analytics, Google Tag Manager, Hotjar, and Cloudflare. These cookies do not allow us to access any of your accounts or provide us with any confidential information relating to you or your accounts.

Anonymous and pseudonymous cookie data

Most data stored by our cookies is anonymous, but there may be some occasions when, in order to provide the best user experience for our websites, information is recorded in cookies that relates to you. This pseudonymous information is stored separately and securely on our systems to prevent any data being attributed to you.

How do I accept cookies?

When you first visit one of our websites, you will see a message pop up at the bottom of the webpage informing you of our use of cookies. This setting is designed to provide the best performance and functionality of our websites, and in turn offer you the best user experience possible.

If you are happy with this, you don’t need to do a thing. However, should you not wish to accept cookies or you change your mind at any point, please read the next section to find out how you can turn off your cookies.

How do I manage cookies?

If you do not wish to have cookies stored when you are visiting our websites, you can adjust the settings of the browser you are using. We would like to make you aware, by turning off cookies, it may make browsing Paymentshield’s websites much slower and may have an impact on the website’s performance and functionality.

To find out how to manage cookies, we have provided a list of instructions for the most common browsers:

Read more about cookies or about online behavioural advertising.

Need Help?

  • Call our customer services team on 0345 601 1050
  • Monday - Friday
    8am - 7pm
    Saturday
    8am - 1pm