Mortgage Protection - How To Claim

Don't Panic

If you need to make a claim on your MortgageProtector policy we're happy to help get you started by directing you to your insurer.

If you are unable to work due to an accident or sickness or are made unemployed and you would like to make a claim, please contact Covea Insurance Plc on 0330 134 8593.

If you have already made a claim on your policy and would like to discuss this claim please call Direct Group on 01302 393 415

If you are unable to work due to an accident or sickness or are made unemployed on or before 30th November 2018 please contact Cardif Pinnacle on 0344 543 1016 to request a claim form.

For any claims where you are unable to work due to an accident or sickness or are made unemployed on or after 1st December 2018, please contact Covea Insurance plc on 0330 134 8593 to start your claim.

If you are unable to work due to an accident or sickness or are made unemployed and you would like to make a claim, please contact Covea Insurance Plc on 0330 134 8240.

If you have already made a claim on your policy and would like to discuss this claim please call Direct Group on 01302 393 415

Need Help?

  • Call our customer services team on 0345 601 1050
  • Monday - Friday
    8am - 7pm
    Saturday
    8am - 1pm